Hello,
I am a potential builder in Oregon. I have been considering the Europa XS.
My concerns mainly relate to the responsiveness of the company. I have left
2 emails with the florida office and one with the main office in England. I
have had no responses. A phone call to Florida yielded a conversation with
the receptionist who tried to be helpful, but no calls back regarding my
queries. If it is this way now, how will it be after they get my money?
How have other builders found support from the factory? Are they reachable
? Do they call back? Is the advice received helpful?
My hope is that this is an atypical level of support due to introduction of
the XS. Please let me know about your experiences.
Thank You
Sheldon Meshulam
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