Hello Sheldon,
I can speak for the Lakeland office in that Bob Berube has been most
helpful in helping myself out with my construction. In that you're request
hasn't been answered promptly, Bob has been in Atlanta, Ga. since Monday,
trying to get the 0-200 continental installation completed for Oshkosh
(July 31) and has alot of work to go. Europa Aviation is a great company to
deal with in all respects, and has the most versatile aircraft on the
market today. So be patient with them they will respond. It will be worth
it.
Jim Thursby U.S. builder A56 N814AT
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> From: sheldonm <Sheldonm@mind.net>
> Subject: Is anybody home at Europa ?
> Date: Sunday, July 13, 1997 12:54 PM
>
> Hello,
>
> I am a potential builder in Oregon. I have been considering the Europa
XS.
> My concerns mainly relate to the responsiveness of the company. I have
left
> 2 emails with the florida office and one with the main office in England.
I
> have had no responses. A phone call to Florida yielded a conversation
with
> the receptionist who tried to be helpful, but no calls back regarding my
> queries. If it is this way now, how will it be after they get my money?
>
> How have other builders found support from the factory? Are they
reachable
> ? Do they call back? Is the advice received helpful?
>
> My hope is that this is an atypical level of support due to introduction
of
> the XS. Please let me know about your experiences.
>
> Thank You
>
> Sheldon Meshulam
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