Hi Brian, I absolutely agree about the company - it is essential for us that
they
exist and I do my very best to support them where I can; they are always my
first port of call to look. For me, ease of availability (especially for our
specialist parts) is the first priority and cost (within reason!!) is secondary.
Nb - by "ease of availability", of course it's very much the consideration that
for many of our specialist parts the company is the ONLY source!
On the occasions that I order from Europa I often think ahead and include
smaller
things that I will need in the future, even things like Puralator fuel filter
elements that are undoubtably available on Fleebay for half the cost but that
I can't be bothered to look for. However there is a limit of course, when
you read for example the hassle that the gentleman above has had over gas struts
- he first explored the company route with no success and found an alternative
available with a one click-next day delivery then that's a no-brainier.
I must say though that in my experience I have always found the company (and
Karen
being the first point of contact) to be very available and helpful. We must
remember they are a small cottage industry in a competitive market place
performing
a vital role in supporting a very small number of demanding people.....!!
--------
G-TERN
Classic Mono
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