Dear Rob,
I quote..
"since there is no socket for the leads from the bare strobe tubes.
I did receive the strobe electronics for the wing tips and the associated
cables,!" (Your mail 5/4/00)
"Still lacking are sockets into which to insert the strobe tubes,"(25/4/00)
"Specifically in addition to how to mount the strobe tubes, I would
appreciate ..."(25/4/00)
"wiring pre-assembled with connectors at both ends making removal of one
connector necessary in order to thread the wires through wing ribs or
conduit (and I've yet to discover the type of pin extractor appropriate to
the connector - anyone have a suggestion?). "(29/4/00)
Maybe you have lost the instruction sheet, or you simply did not read it..
I would say you were asking advice about connections, above from the
community at large, and
had you asked us, we would have been delighted to give it to you.. We can
even tell you which is the appropriate pin extractor, Though you should not
need it... As for the tubes, they are not socketed, but soldered.. See
instructions..
I note that for your own convenience, you have omitted to follow the full
thread... Other than that, I will not further repeat..
"Also note that while direct email will be answered as normal, I will no
longer reply to emails such as this one (copied to the Net Community).
Online slagging matches are not our style."
I therefore suggest that you might resume normal customer relations by
asking the relevant questions and requesting explanations where matter may
be unclear to you. There are dozens of home built planes out there, flying
the same wingtip strobes as those you have, which have successfully been
assembled following the supplied (not claimed to be perfect) instructions..
Admitedly, in some cases
with further clarifications / discussions.
Looking forward to hearing from you,
Best regards,
Yvan
----- Original Message -----
From: "Rob Housman" <rob@hyperion-ef.com>
all suscribers" <europa@avnet.co.uk>
Subject: RE: Europa_Mail:and WITHOUT PREJUDICE TO THE WRITER.
> Dearest Yvan:
>
> CONNECTIONS!!!! Whose talking about connections? I have NOTHING TO
CONNECT
> because you refuse to deliver the goods. Apparently you think you can
fool
> the entire newsgroup into believing that this is a dispute about
connections
> just by saying it is.
>
> Nor am I looking for "advice." If I were, I would certainly seek an
honest
> source, and people who take money in exchange for goods and then fail to
> deliver, are not honest. Maybe you should check your dictionary for the
> definition of fraud.
>
> And, there would be no slugging match if you had delivered as promised.
>
> I do not care whether you pout at being publicly humiliated and henceforth
> will not respond to my e-mail; after all, you have failed to respond much
at
> all in the past eight months, so it won't be much of a change. The only
way
> you will get me to stop complaining (publicly or otherwise) is to DELIVER
> THE GOODS, OR SEND ME A REFUND. I will gladly inform the entire world if
> you complete the order or make the refund.
>
>
> Best regards,
>
> Rob Housman
>
>
> For the newsgroup:
>
> Is seems that the only reason I have received any recent response from
> Goldwing is that I have used this forum to publicly embarrass a vendor
that
> has taken my money without providing the goods in exchange. From reading
> other messages regarding Goldwing, it looks as if (despite support of
> Goldwing by some satisfied customers) I am not the only one wondering if I
> am the victim of fraud.
>
> RH
>
> -----Original Message-----
> Behalf Of Goldwing Aviation System
> Subject: Re: Europa_Mail:and WITHOUT PREJUDICE TO THE WRITER.
>
> I rest my case...
> Nowhere did you ask any details about connections to the tubes (supplied
on
> our instruction sheet), while you saw fit to ask the Europa community.. We
> are always ready to supply advice on demand.
> Also note that while direct email will be answered as normal, I will no
> longer reply to emails such as this one (copied to the Net Community).
> Online slagging matches are not our style.
> Regards,
> Yvan.
> ----- Original Message -----
> From: Rob Housman
> Cc: Y. G. B Zanboni
> Subject: RE: Europa_Mail:and WITHOUT PREJUDICE TO THE WRITER.
>
>
> I wish to respond to the (dare I suggest, misleading) comments by Yvan
in
> his message, below, dated 02 May 2000 09:19, specifically:
>
> "from what I see, the whole scenario of this soap takes root with Rob
> Houseman (sic), who seems prone to writing emails to us in an angry
tone,
> without asking for any particular help"
>
> and
>
> "You are the only person so far, who has taken the trouble to write to
us
> directly"
>
> The attached files (two versions of the same file - only the format
> differs)
> are copies of messages that I have exchanged with Goldwing since early
> September, 1999. I doubt that anyone (other than Yvan) will conclude
> that
> I was either angry or failed to ask for help, or that I "did not take
the
> trouble to write" and most will probably agree that I exercised rather
> remarkable restraint considering for how long Goldwing has refused to
> respond to my requests for delivery promises, or requests for a refund
for
> products paid for but never shipped.
>
> As for Yvan's whining about my going public with my complaint, there
were
> several times that I had threatened to do just that because private
> communications were regularly ignored.
>
>
> Best regards,
>
> Rob Housman
>
> Yvan: when will you ship the balance of my order? (Is this request
plain
> enough?)
>
> RH
>
>
> -----Original Message-----
> From: owner-europa@ns1.avnet.co.uk
> Behalf Of ami mcfadyean
> Subject: Re: Europa_Mail:and WITHOUT PREJUDICE TO THE WRITER.
>
> I tried all that you have suggested and more. Result: not a whisper.
Count
> yourself as very fortunate.
>
> Duncan McFadyean
> -----Original Message-----
> From: ptag.dev@ukonline.co.uk <ptag.dev@ukonline.co.uk>
> Date: Tuesday, May 02, 2000 10:55 AM
> Subject: FW: Europa_Mail:and WITHOUT PREJUDICE TO THE WRITER.
>
>
> >.Hi! Everyone,
> >At the expense of further raised eyebrows in my direction I 'patch' the
> >following on for your digest.
> >I find my experiences completely at odds with all the allegations , and
I
> >publish this in the public spiritedness of a Europa Club Member for
the
> >benefit of trying to get the situation resolved for the common benefit
> of
> >all. I certainly clearly understood from John Bourne that deliveries
> would
> >be at a rate and time to suit my build , could it be that this is their
> true
> >intent ?
> >I have no axe to grind with any one on the issue for or against
> Goldwing.
> >IMHO I feel that everyone would have a much easier time if you made a
> final
> >reasonable approach to them to establish final instructions/request
,try
> it
> >by e-mail ,I got this reply within 15 hours! And I don't think I'm a
> "soft
> >touch either"! I paid a good price for extended delivery , changed the
> >length of wires requested a few times , didn't go for wing strobes ,
just
> >fin mount and belly mount, called for wingtip lenses early on, then
> after
> I
> >'cocked up' the shaping of one asked for another pair for a small
> additional
> >price they came quickly.
> >I'm therefore dropping out of this debate from here on in and what's
more
> I
> >REFUSE TO BE EMBARRASSED ANY MORE !!!!!!
> >Regards
> >Bob Harrison Kit 337 Europa /Jabiru 3300 G-PTAG
> >
> >-----Original Message-----
> >Subject: Re: Combined operation of trim and flaps from
panel
> >and P1 Control Stick.
> >
> >Hi Bob..
> >We are just back from a break, and admiring the creativity of many
> people;
> >be they current customers or not. I will not go into details, but from
> what
> >I see, the whole scenario of this soap takes root with Rob Houseman,
who
> >seems prone to writing emails to us in an angry tone, without asking
for
> any
> >particular help, while on the other hand, opening his heart to the
wider
> >community, on the details of his queries, which could be much easier
> >answered by ourselves. As for closing down, etc.. That is just some of
> that
> >stuff, none of us likes to walk in while walking in the countryside...
We
> >are still supporting our customers, addressing deliveries by common
> >agreement and according to priority. We never were an off the shelf
> company,
> >and will never be. The reason being that as our customers build their
> plane
> >parts, they often change their mind on the way they wish to effect
> mounting
> >and or configuration.. We show flexibility and alter the orders
> accordingly,
> >(some of those who are creating the rash and will remain unnamed are
> >potential record holders for changing system specs several times on the
> >way). But we do not mind, we much prefer the serious builder to have
> >complete satifaction with the finished item, rather than a misfitting
off
> >the shelf item. As for demands for electronics, all builders who have
> >completed their aircraft and have fitted one of our kits, have gone on
> the
> >tarmac with the complete system. We purposefully avoid despatching
> >electronics early, as in spite of the warnings printed on our
> litterature,
> >many people have an urge to "Bench test" their system, we are allergic
to
> >this, as we have had to repair/replace many units in the early life of
> the
> >company as units were destroyed by inadequat power supplies, reverse
> >polarity connections, coiled strobe cables etc..
> >We will be reading the flack mail rash with interest and accordingly
> publish
> >a collective answer in the near future..
> >You are the only person so far, who has taken the trouble to write to
us
> >directly, and we very much thank you for that. Please feel free to ask
> any
> >questions you may have, and we will endeavour to give satisfactory
> answers.
> >Thanking you again, we remain,
> >Yours sincerely.
> >Yvan
> >----- Original Message -----
> From: <ptag.dev@ukonline.co.uk>
> >Subject: RE: Combined operation of trim and flaps from
panel
> > and P1 Control Stick.
> >
> >
> >> Hi! YVAN.
> >> Back on St. Valentines day you e-mailed me about a problem I had,
> However
> >I
> >> got it resolved the next day so didn't take up your offer.
> >> I'm just contacting you now since there is a "lot of flack" about
> Goldwing
> >> and failure to deliver to Europa homebuild people.
> >> I did a lot of recommending about your company and the strobe kit, so
> I'm
> >> keeping my head down but feeling quite embarrassed about the
> predicament
> a
> >> lot of my colleagues appear to be in.
> >> The least I would like is to know what has gone wrong ? and what is
> likely
> >> as a remedy to those who are now being let down.?
> >> Regards
> >> Bob Harrison.
> >>
> >> -----Original Message-----
> >> Subject: Re: Combined operation of trim and flaps from
> panel
> >> and P1 Control Stick.
> >>
> >> I would be pleased to oblige you with a suitable circuit diagram, if
> you
> >> would forward your existing system information in scanned form to
this
> >> address...
> >> Regards..
> >> Yvan
> >> ----- Original Message -----
> >> From: <ptag.dev@ukonline.co.uk>
> >> Cc: <nuckolls@aeroelectric.com>
> >> Subject: Combined operation of trim and flaps from panel
> and
> > P1
> >> Control Stick.
> >>
> >>
> >> > Hi! Folks.
> >> > A bit of help for a "Bo Bo" on electrics, perhaps?
> >> > I unwittingly embarked on the plan to have the two options
available
> at
> >> all
> >> > times in my naivety !!! So now I have a system using a Europa
> supplied
> >> DPDT
> >> > switch for the flaps on the panel and a Europa MAC rocker switch
on
> the
> >> > panel for the trim which surprisingly work complete with their LED
> >lights.
> >> !
> >> > Then I have MAC G1 P1 Stick grip which I'm told has effectively
two
> >SPDT
> >> > switches for each operation which even more surprisingly works !!!!
> BUT
> >> when
> >> > I couple the two systems together I blow fuses , which isn,t
> surprising
> >> > either !!! Since both systems reverse the motor polarity to change
> >> direction
> >> > of the motor it's highly likely that the polarity problem grounds
the
> >> supply
> >> > through the common wiring on the stick?
> >> > So what I need is some "magic gismo" to correct this problem (sorry
I
> >> nearly
> >> > used the word rectify!) or do I have to settle for an EITHER /OR
> Switch
> >> > (that is to say either Panel switch does the jobs or the Stick does
> the
> >> > jobs ?)
> >> > If anyone has a solution please let me know , but don't forget to
> keep
> >the
> >> > jargon simple for a simpleton !!!!
> >> > Regards
> >> > Bob Harrison Kit 337 Europa/Jabiru3300 G-PTAG
> >> > PS. Any Jabiru 3300 Fans about will need to know there is a fuel
pump
> >mod
> >> > just emerging from the "bush" .It has been established that the
> >mechanical
> >> > pump is overpressuring the float chamber for slow running . This
> should
> >> make
> >> > for considerably more efficient fuel consumption.?????!!!
> >> >
> >> >
> >> > The Europa List is supported by Aviators Network UK -
> info@avnet.co.uk
> >>
> >>
> >
> >
> >
>
>
|