Hi Martin,
They don't appear to have their act together yet regarding online ordering,
following the introduction of a new stock control system. Although it is far
---From convenient for someone in the USA, telephone contact seems the best
bet. This was also the case when Roger and John were handling spares supply.
As with most companies, the more direct feedback we give them, good and bad,
the better chance that they will respond to our needs.
Regards
Brian
-----Original Message-----
From: owner-europa-list-server@matronics.com
[mailto:owner-europa-list-server@matronics.com] On Behalf Of Martin Tuck
Sent: 13 May 2010 02:32
Subject: Re: Europa-List: Europa Company Spares support
Every time I look at the Parts and Accessories page on the Europa Aircraft
website it just has 'tba' for the price so I don't see how you can order
anything.
Martin Tuck
Europa N152MT
Wichita, Kansas
Brian Davies wrote:
> There have been a number of complaints regarding the supply of spares
> from the factory of late so I thought you might be interested in my
> experience. Yesterday afternoon I spotted that one of the rubber
> tubes connecting the carbs to the plenum chamber on my 912S was
> cracked. I phoned Europa late afternoon and two new rubber tubes
> arrived in the mail at 10 o'clock today.
>
> Can't get better than that! Clearly, if they have the part they work
> hard to ship as soon as possible.
>
> Brian Davies
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