Kevin,
Sorry for your parts delay. Karen, Fiona and I have all checked with
the contracted supplier and choke and throttle cables will not be
available until Mid March. (Production date of delivery was Mar 15,
2010.) They are the only supplier which can make our urgent need. I
have checked my stores here in the states and don't have a spare either.
Our only recourse was to cobble up parts to make a one off, from other
suppliers which required other parts and a non standard setup. I
advised that this was not the course to go and suggested that you be
advised of the delay.
My apologies if you were not advised of the above problem we are having
on this critical FWF item.
Bud Yerly
Technical Assistance for Europa Aircraft.
----- Original Message -----
From: bmoorhouse<mailto:barrymoorhouse@btinternet.com>
To: europa-list@matronics.com<mailto:europa-list@matronics.com>
Sent: Tuesday, February 23, 2010 7:29 AM
Subject: Europa-List: Re: Europa parts
<barrymoorhouse@btinternet.com<mailto:barrymoorhouse@btinternet.com>>
[quote="kevinmarie@blueyonder."]Hi
I ordered a pair of throttle cables for my Europa Tri gear from Europa
(UK) nearly 1 month ago!!!!
I am still waiting for them is anyone else having supply problems.
Kevin
G-ODJG
> [b]
Yes - I ordered quite a few bits before Christmas - most arrived on
time (but they sent the wrong springs) except for 8 brake pads & rivets
(I ordered two complete sets - 4 for me and 4 for a friend with a
Europa) and the die set. After many excuses the brake pads arrived about
2 weeks ago - instead of 8 they sent 6 - no die set. Eventually the
extra 2 arrived plus the die set a week later.
Total of 5 telephone calls and two emails - they were very apologetic
and put it down to a reorganization of the spares dept and problems with
suppliers.
They debited my card for everything before Christmas - I am not a
happy bunny.
--------
_______________
Barry Moorhouse
G-JHYS Trigear XS
Rotax 914 UL
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=287776#287776<http://forums
.matronics.com/viewtopic.php?p=287776#287776>
http://www.matronics.com/Navigator?Europa-List<http://www.matronics.com/N
avigator?Europa-List>
http://www.matronics.com/contribution<http://www.matronics.com/contributi
on>
|