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--- On Mon, 3/1/10, Bud Yerly <budyerly@msn.com> wrote:
> From: Bud Yerly <budyerly@msn.com>
> Subject: Re: Europa-List: Re: Europa parts
> To: europa-list@matronics.com
> Date: Monday, March 1, 2010, 10:22 AM
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> Kevin,
> Sorry for your parts delay. Karen, Fiona and I
> have all checked with
> the contracted supplier andchoke and throttle
> cableswillnot be
> available until Mid March. (Production date of
> delivery was Mar 15,
> 2010.) Theyare the only supplierwhich can
> make our urgent
> need. I have checked mystores here in the
> states and don't have a
> spare either.Our only recourse was to cobble up parts
> to make a one off,
> from other suppliers which required other parts and a non
> standard setup.
> I advised that this was not the course
> togoand suggested that
> you be advised of the delay.
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> My apologies if you were not advised of the above
> problem we are having on
> this critical FWF item.
>
> Bud Yerly
> Technical Assistance for Europa Aircraft.
>
> ----- Original Message -----
>
> From: bmoorhouse
>
> To: europa-list@matronics.com
>
> Sent: Tuesday,
> February 23, 2010 7:29
> AM
> Subject:
> Europa-List: Re: Europa
> parts
>
> "bmoorhouse" <barrymoorhouse@btinternet.com>
>
> [quote="kevinmarie@blueyonder."]Hi
>
>
> I ordered a pair of throttle cables for my Europa Tri
> gear from Europa (UK) nearly 1 month ago!!!!
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> I am still waiting for them is anyone else having supply
> problems.
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> Kevin
> G-ODJG
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> > [b]
>
> Yes - I
> ordered quite a few bits before Christmas - most arrived
> on time (but they
> sent the wrong springs) except for 8 brake pads &
> rivets (I ordered two
> complete sets - 4 for me and 4 for a friend with a
> Europa) and the die set.
> After many excuses the brake pads arrived about 2 weeks
> ago - instead of
> 8 they sent 6 - no die set. Eventually the extra 2
> arrived plus the die set a
> week later.
>
> Total of 5 telephone calls and two emails - they were very
> apologetic and put it down to a reorganization of the
> spares dept and problems
> with suppliers.
>
> They debited my card for everything before Christmas -
> I am not a happy bunny.
>
> --------
> _______________
> Barry
> Moorhouse
> G-JHYS Trigear XS
> Rotax 914 UL
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> Read this
> topic online here:
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> http://forums.matronics.com/viewtopic.php?p=287776#287776
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> _p;
> generous
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> bsp;
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> href="http://www.matronics.com/contribution";>http://www.matronics.com/c================
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